Calculate how much revenue you're losing to abandoned carts every month. See the exact dollar impact and what you'd recover with different strategies.
Average is ~70% desktop, ~85% mobile
This calculation is automated by
Polar Bear
Arktis session recordings show you exactly what visitors do before abandoning their cart: did they see a high shipping cost? Get confused by checkout? Fail to find a discount code? Fix the cause, not just the symptom.
Start 7-day free trialNot all abandoned carts are truly "abandoned." About 35% of cart abandonment is simply browsing behavior: people saving items for later, comparing prices, or checking shipping costs. The remaining 65% is friction-driven abandonment that you can fix. The key is knowing which is which.
Mobile cart abandonment is around 85%, compared to 70% on desktop. This is often because checkout forms are harder to fill on small screens, payment options are limited, or the mobile experience is simply slower. If your traffic is predominantly mobile (common for social-media-driven brands), optimizing the mobile checkout experience has an outsized impact.
The average e-commerce cart abandonment rate is approximately 70%. This means 7 out of 10 shoppers who add items to their cart leave without purchasing. Mobile abandonment rates are even higher, around 85%.
The top reasons are: unexpected shipping costs (48%), required account creation (24%), complicated checkout process (18%), security concerns (17%), and slow delivery times (16%). Session recordings reveal the specific friction points on your site.
Show shipping costs early, offer guest checkout, simplify the checkout to fewer steps, display trust badges, offer multiple payment options, and send cart recovery emails. Understanding WHY users abandon (through session recordings) is the first step.
A good email cart recovery rate is 5-15% of abandoned carts. With a multi-channel approach (email + SMS + retargeting), recovery rates can reach 15-25%. Even recovering 10% can add significant revenue.
The first email should go within 1 hour of abandonment. Studies show emails sent within 1 hour have the highest conversion rate (over 20% higher than emails sent after 24 hours). A typical sequence is 1 hour, 24 hours, and 72 hours.
Yes. Arktis session recordings show you exactly what users do before abandoning their cart. You can watch the entire session: which products they viewed, where they hesitated, and what made them leave. This tells you what to fix.
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